SHAH ALAM (Bernama): Members of the public are invited to renew their passport online via the "My Online Passport" system to avoid queues and crowds at immigrant department counters.
Immigration Director General Datuk Seri Mustafar Ali said that the service had been available on his website for the past two years but the facility had been underutilized.
He said that only 9 178 passport renewal applications have been received via the system on the institution's website so far www.imi.gov.my.
"My Online Passport system is very convenient because applicants do not have to queue on the disk to renew their passports. In fact, they can choose the branch where they want to choose their passport as well as the payment method either by debit or credit card.
"If an applicant is in Kuala Lumpur but wants to collect the passport at an immigration counter in Johor, this can be done," he told reporters after visiting the Urban Transformation Center (UTC) immigration office at Anggerik Mall on Wednesday (Nov 7). – Bernama